Last Updated: September 28th, 2022
This is the privacy policy (“Privacy Policy”) that governs how we, PerfectScale Inc. (“PerfectScale”, “we”, “our” or “us” doing business as "PerfectScale"), use Personal Information (defined below) that we collect, receive and store about individuals in connection with the use of the website https://www.perfectscale.io/, and any other website that we operate (each, together with its sub-domains, content and services, a “Site”). The Site and the services within are collectively referred to herein as the “Services.”
1. Introduction
We have implemented this Privacy Policy because your privacy, and the privacy of other users, is important to us. This Privacy Policy explains our online information practices and the choices you can make about the way your Personal Information is collected and used in connection with the Services. “Personal Information” means any information that may be used, either alone or in combination with other information, to personally identify an individual, including, but not limited to, a first and last name, a personal profile, an email address, a home or other physical address, or other contact information.
2. Terms of Use
This Privacy Policy forms part of our Terms of Use (“Terms”). Any capitalized but undefined term in this Privacy Policy shall have the meaning given to it in the Terms.
3. Consent and Modification
You are not legally obligated to provide us Personal Information, and you hereby confirm that providing us Personal Information is at your own free will. If you choose not to provide mandatory Personal Information, you may still visit parts of the Services but you may be unable to access certain options, programs, offers, and services that involve our interaction with you. If you do not agree to this Privacy Policy, please do not access or otherwise use the Services. We reserve the right, at our discretion, to change this Privacy Policy at any time. Such change will be effective ten (10) days following posting of the revised Privacy Policy on the Site, and your continued use of the Services thereafter means that you accept those changes.
4. What Personal Information We Collect and How We Collect It
We do not currently require you to provide Personal Information in order to have access to general information available on the Site. But, we do receive and/or collect Personal Information from you in the following ways:
Join our mailing list. If you fill out the form from the “Subscribe” tab in order to join our mailing list, you will be required to provide us with certain information such as your name, email address, name of company and other.
‘Contact Us’ Information and Demo Requests. If you send us a “Contact” or “Request a Demo” request, whether by submitting an online form that we make available or by sending an email to an email address that we display, you may be required to provide us with certain information such as your name and email address.
Information automatically collected. We automatically receive and record information from a variety of sources when you browse the Services, such as information from your browser, device, PerfectScale and third-party cookie information, web beacons, VAST tags, pixel tags, social media buttons, URL links, Magic wallet public address, DAO address the user is a member of at a given moment, proposals the user participated in, and other methods. Information collected automatically through these sources include your activity on our Services and unique identifiers such as your IP address, device ID, type of browser, date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us. We may use such information to analyze trends, administer the Services, track users’ movement around the Services, and gather demographic information.
Information from other sources. PerfectScale may also obtain information about you from other sources, including publicly or commercially available information, and through third-party data platforms, partners and service providers (for example, if you participate in our partner’s projects), or if you participate in an event or webinar that we sponsor or participate, we may receive information from the event organizers) and through the use of tools used for connecting between companies and individuals (such as LinkedIn or data enrichment services).
5. The Purposes for which we Collect and Use Personal Information
We use your personal information for some or all of the following purposes:
To provide you with the Services. We will use your information to provide you with the Services. For example, when you schedule a demo, we will use your personal information in order to authenticate you and allow you to receive a demonstration of our services. We also use your personal information (i) for internal quality control purposes; (ii) to establish a business relationship; or (iii) to generally administer the Services.
To Market the Services. We use personal information to market our Services. Such use includes (i) notifying you about offers and services that may be of interest to you; (ii) tailoring content, advertisements, and offers for you, including, targeting and re-targeting practices; (iii) conducting market research; (iv) developing and marketing new products and services, and to measure interest in the Services; (v) other purposes disclosed at the time you provide information; and (vi) as you otherwise consent.
Security purposes. Some of the above mentioned information will be used for detecting, taking steps to prevent and prosecuting fraud or other illegal activity; to identify and repair errors; to conduct audits; and for security purposes. Information may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims.
De-identified and Aggregated Information Use. In certain cases, we may or will anonymize or de-identify your Information and further use it for internal and external purposes, including, without limitation, to provide the Services, to improve the services and for research purposes. We use this anonymous or de-identified information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them).
The GDPR. Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing personal information are:
Your consent.
We have a contractual obligation. For example: when we collect login details in order to allow you to access our services.
We have a legal obligation. For example: when we keep the personal information of our users in order to comply with our tax or record-keeping obligations.
We have a legitimate interest. For example: when we collect your personal information through our Services in order to provide you with a free trial, to allow you to register to a webinar or to receive and respond to your request on our website or on our social media accounts.
6. Disclosure of Personal Information to Third Parties
We do not disclose or share your personal information with third parties except to provide products or services you have requested, or under the following circumstances:
We share information with our affiliated companies about you.
We use third party service providers to process your information for the purposes outlined above, including, without limitation:
With cloud service providers for hosting purposes -- we do not ourselves host any of the Services – all hosting is done by third party service providers that we engage. This means that data you provide us or that we collect from you is hosted with such third party service providers on servers that they own or control.
With email providers, marketing, CRM and other similar tool providers; and
With analytic companies, in order to help us understand and analyze information we collect in accordance with this policy.
To the extent necessary, with regulators, courts, banks or competent authorities, to comply with applicable laws, regulations and rules (including, without limitation, federal, state or local laws), and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order, as well as for internal compliance procedures and to protect the safety, security, and integrity of PerfectScale, our Services, customers, employees, property, and the public.
If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares or assets to a third party, we will disclose your information to such third party (whether actual or potential) in connection with the foregoing events (including, without limitation, our current or potential investors). In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your information in connection with the foregoing events.
Where you have otherwise provided your consent to us for sharing or transferring your information.
7. Our use of cookies and other activity tracking technologies
Cookies: We, as well as third parties that provide content, advertising, or other functionality on the Services, may use cookies, pixel tags, local storage, and other technologies to automatically collect information through the Services. Cookies are essentially small data files placed on your device that allow us to record certain pieces of information whenever you visit or interact with the Services. If you would like to opt out of the technologies we employ on the Services, you may do so by blocking, deleting, or disabling them as your browser or device permits. For more information, please consult our cookies policy.
Analytical Tools:
Google Analytics – The Website uses a tool called “Google Analytics” to collect information about use of the Website. Google Analytics collects information such as how often users visit this Website, what pages they visit when they do so, and what other websites they used prior to coming to this Website. We use the information we get from Google Analytics to maintain and improve the Website and our products. We do not combine the information collected through the use of Google Analytics with personal information we collect. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Service, available at https://marketingplatform.google.com/about/analytics/terms/us/, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.
We reserve the right to remove or add new analytic tools.
8. Security and data retention.
Security: We follow generally accepted industry standards, including the use of appropriate administrative, physical and technical safeguards, to protect the Personal Information submitted to us. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use reasonable acceptable means to protect your Personal Information, we cannot guarantee its absolute security or confidentiality. If you have any questions about security on the Service, you can contact us at support@PerfectScale.com.
Retention of your personal information: we may retain your information (including personal information) for any lawfully permitted period of time, and as necessary to comply with our legal and contractual obligations, enforce our agreements, and enable us to investigate events and resolve disputes. In addition, please note that in some circumstances we may store your personal information for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, (iii) if we reasonably believe there is a prospect of litigation relating to your personal information or dealings or (iv) backup, archival, and/or audit purposes. Regarding retention of cookies, you can read more in our cookie policy.
9. Cross-Border Personal Information Transfers
To the maximum extent permitted by law, as part of the storage of the personal information mentioned in this Privacy Policy we transfer it across borders around the world. To the extent necessary under privacy laws and regulations, we will implement data onward transfer instruments such as data processing and protection agreements or ensuring such jurisdiction imposes adequate data protection regulations. We may share your personal information within PerfectScale and transfer it to countries in the world where we do business, including to the United States. Therefore, your personal information may be processed in countries with privacy laws that are different from privacy laws in your country or in countries that are not subject to an adequacy decision by the European Commission. Regardless of location, we handle personal information as described here, and we take care to ensure that our employees, agents and strategic partners in other countries act in a manner consistent with this privacy notice. We ensure that the recipient of your personal information provides appropriate safeguards, including by entering into data processing agreements incorporating, where required, standard contractual clauses or an alternative mechanism for the transfer of personal data as approved by the European Commission or other applicable regulator.
Internal transfers: Transfers within the PerfectScale group will be covered by an internal processing agreement entered into by members of the PerfectScale group (an intra-group data processing agreement) which contractually obliges each member to ensure that Personal Data receives an adequate and consistent level of protection wherever it is transferred to.
External transfers: Where we transfer your Personal Information outside of EU/EEA (for example to third parties who provide us with services), we will generally obtain contractual commitments from them to protect your Personal Information. When we engage in such transfers of personal data, it relies on i) Adequacy Decisions as adopted by European Commission on the basis of Article 45 of Regulation (EU) 2016/679 (GDPR) (for example, when we access from Israel), or ii) Standard Contractual Clauses issued by the European Commission. PerfectScale also continually monitors the circumstances surrounding such transfers in order to ensure that these maintain, in practice, a level of protection that is essentially equivalent to the one guaranteed by the GDPR.
10. Your Privacy Rights
The following rights (which may be subject to certain exemptions or derogations) will apply to certain individuals (some of which only apply to individuals protected by the GDPR):
The following rights (which may be subject to certain exemptions or derogations) will apply to certain individuals (some of which only apply to individuals protected by the GDPR):
You have the right to withdraw consent to processing, where consent is the basis of processing.
You have the right to access your personal information that we hold and request further details about how we process it, under certain conditions.
You have the right to demand rectification of inaccurate personal information about you. To the extent that you do provide us with Personal Information, we wish to maintain accurate Personal Information. If you would like to delete or correct any of your other Personal Information that we may be storing, you may submit an access request by sending an email to Your email should include adequate details of your request. We will promptly correct any information found to be incorrect.
You have the right to object to unlawful data processing under certain conditions.
You have the right to erasure of past data about you (your “right to be forgotten”) under certain conditions.
You have the right to demand that we restrict the processing of your personal information, under certain conditions, if you believe we have exceeded the legitimate basis for processing, the processing is no longer necessary, or if you believe your personal information is inaccurate.
You have the right to data portability of personal information concerning you that you provided us in a structured, commonly used, and machine-readable format, subject to certain conditions.
The personal information we collect is not used for automated decision making and profiling, except for automated processes in the context of marketing. As stated above, you can opt-out of direct marketing by PerfectScale by contacting PerfectScale directly or by following the instructions through the unsubscribe options in our email messages. Please note that even if you opt out of receiving the foregoing emails, we may still send you a response to any “Contact Us” request as well as administrative emails (for example, in connection with a password reset request) that are necessary to facilitate your use of the Services.
You have a right to complain to a data protection supervisory authority in your country if you believe that PerfectScale is processing your personal information in violation of applicable laws.
To exercise any of these rights, you may contact PerfectScale by following the instructions in Section 16 below. We may need to verify your identity before we are able to process your requests.
11. Links to and Interaction with Third Party Products.
The Services may enable you to interact with or contain links to third party websites, and mobile software applications, and services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services may collect Personal Information from you and share them with us. Processing and retention of data from Third Party Services may also be subject to the privacy policies and terms of use of those third-party services. Accordingly, we encourage you to read the terms and conditions and privacy policy of each Third Party Service that you choose to use or interact with.
12. Children’s Privacy. The Services are not structured to attract children under the age of 13 years
Accordingly, we do not intend to collect Personal Information from anyone we know to be under 13 years. If we learn that we have collected Personal Information from a child under 13 years, we will delete that information as quickly as possible. If you believe that we might have any such information, please contact us at support@PerfectScale.com.
13. Merger, Sale or Bankruptcy
In the event that we are acquired by or merged with a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer or assign Personal Information in connection with the foregoing events.
14. California Privacy Rights
California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to support@PerfectScale.com. Please note that we are only required to respond to one request per customer each year.
15. Our California Do Not Track Notice
We are committed to protecting your privacy. Protecting your privacy online is an evolving area, and we are constantly evolving our Service to meet these demands. If you have any comments or questions regarding our Privacy Policy, or your Personal Information that we may be storing and using, please contact us at support@PerfectScale.com.
Cookies Policy
We use in our site https://PerfectScale.io/, and any other website that we operate ("Site") cookies and similar files or technologies to automatically collect and store information about your computer, device, and Site usage, in order to improve their performance and enhance your user experience. We use the general term "cookies" in this policy to refer to these technologies and all such similar technologies that collect information automatically when you are using our Site where this policy is posted. You can find out more about cookies and how to control them in the information below.
If you do not accept the use of these cookies, please disable them using the instructions in this cookie policy or by changing your browser settings so that cookies from this Site cannot be placed on your computer or mobile device. Important: disabling cookies on this Site may impair certain Site features.
In this Cookies Policy, we use the term "PerfectScale" (and "we", "us" and "our") to refer to or PerfectScale Inc.
What is a cookie?
Cookies are computer files containing small amounts of information that are downloaded to your computer or mobile device when you visit a website. Cookies can then be sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are widely used in order to make websites work, or to work more efficiently, as well as to provide information to the owners of the website.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have visited our Site before or whether you are a new visitor.
There are two broad categories of cookies:
First party cookies, served directly by us to your computer or mobile device.
Third party cookies, which are served by a third party on our behalf. We may use third party cookies for functionality, performance / analytics, marketing, and social media purposes. The third-party cookies are outside of our control. The third parties may, at any time, change their terms of service, purpose and use of cookies, etc. See below additional information on how to manage such cookies.
Cookies can remain on your computer or mobile device for different periods of time. Some cookies are 'session cookies', meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are 'permanent cookies', meaning that they survive after your browser is closed. They can be used by websites to recognize your computer when you open your browser and browse the Internet again.
Web beacons:
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are small graphics files that contain a unique identifier that enable us to recognize when someone has visited our website. This allows us, for example, to monitor the traffic patterns of users from one page within our website to another, to deliver or communicate with cookies, to understand whether you have come to our website from an online advertisement displayed on a third party website, to improve website performance and to measure the success of email marketing campaigns. In most instances, these technologies are reliant on cookies to function, and therefore declining cookies prevents them from functioning.
You may have the right to decide whether to accept or reject cookies. When you access our Site, you are presented with a cookie consent mechanism that allows you to accept or reject cookies that are not essential cookies. You may also control cookies by setting your browser to turn off cookies as described further below. If you turn off cookies, web beacon and other technologies will still detect your visits to our Site; however, they will not be associated with information otherwise stored in cookies
Targeted advertising
Third parties may drop cookies on your computer or mobile device to serve advertising through our website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. The information collected through this process does not enable us or them to identify your name, contact details or other personally identifying details unless you choose to provide these to us.
How do we use cookies?
We use cookies to:
track traffic flow and patterns of travel in connection with our Site;
understand the total number of visitors to our Sites on an ongoing basis and the types of internet browsers (e.g. Chrome, Firefox, Safari, or Internet Explorer) and operating systems (e.g. Windows or Mac) used by our visitors;
monitor the performance of our Site and to continually improve it; and
customize and enhance your online experience.
What types of cookies do we use?
The types of cookies used by us in connection with the Site can be considered 'essential website cookies', 'functionality cookies', 'analytics and performance cookies', 'marketing', and 'other technologies'. We've set out some further information below, and the purposes of the cookies we set in the following table.
Cookies necessary for essential website purposes
These cookies are essential to provide you with services available through this Site and to use some of its features, such as access to secure areas. Without these cookies we will not be able to provide services that you require, such as transactional pages and secure login accounts.
Functionality Cookies
These cookies record information about choices you've made and allow us to tailor the website to you. These cookies allow us to provide you with our services in the way in which you have required, as you continue to use or come back to our Site. For example, these cookies allow us to:
Save your location preference if you have set your location on the homepage in order to receive a localized information;
Remember settings you have applied, such as layout, text size, preferences, and colors;
Show you when you are logged in; and
Store accessibility options.
Performance / Analytics Cookies
We use performance/analytics cookies to analyze how the website is accessed, used, or is performing. We do this in order to provide you with a better user experience and to maintain, operate and continually improve the website. For example, these cookies allow us to:
Marketing
We use marketing cookies to deliver many types of targeted digital marketing. We do this in order to provide you with a better user experience and to maintain, operate and continually improve the website. The cookie store user data and behavior information, which allows advertising services to target audience according to variables. For example, these cookies allow us to:
Observe the site performance and generate retargeting (Site retargeting, search retargeting, etc.).
Maintain and improve the website and our products
How to control or delete cookies
You may have the right to decide whether to accept or reject cookies. When you access our Site, you are presented with a cookie consent mechanism that allows you to accept or reject cookies that are not essential cookies.
As another way of controlling cookies, most browsers allow you to change your cookie settings. These settings will typically be found in the “options” or “preferences” menu of your browser. In order to understand these settings and learn how to use them, please consult the “Help” function of your browser, or the documentation published online for your particular browser type and version.
However, please note that if you choose to refuse cookies you may not be able to use the full functionality of our Site.
The following pages have information on how to change your cookies settings for the different browsers:
If you use another browser, you can check if the procedure for your browser is mentioned in this explanatory website.
To opt out of being tracked by Google Analytics across all websites, visit here.
Third Party Websites' Cookies
When using our website, you may be directed to other websites for such activities as surveys, to make payment in currency other than U.S. dollars, or for job applications. These websites may use their own cookies. We do not have control over the placement of cookies by other websites you visit, even if you are directed to them from our website.
If you use the buttons that allow you to share products and content with your friends via social networks like Google, Twitter, Telegram and Facebook, these companies may set a cookie on your computer memory. Find out more about these here:
Need More Information?
If you would like to find out more about cookies and their use on the Internet, you may find the following link useful:
Cookies that have been set in the past
If you have disabled one or more Cookies, we may still use information collected from cookies prior to your disabled preference being set, however, we will stop using the disabled cookie to collect any further information.
Contact us
If you have any questions or comments about this cookies policy, or privacy matters generally, please contact us via email at support@PerfectScale.io.